fixed

Improve skill gaps accuracy by fixing unrated skill handling

We’ve made two important behind-the-scenes improvements to the Skills Profile to help you get cleaner data and smarter recommendations:

Unrated skills
now use
No Rating
instead of Level 0, accurately reflecting when no rating has been given; for example, when a skill is assigned to a user without a specific level. This fix is now reflected consistently across HowNow, including dashboards, exports, and custom reports.
Skill gap logic
has been updated to exclude unrated skills from gap calculations and lists. Only real gaps - where a skill is rated below its target - will now drive learning suggestions.

These changes reduce confusion, enhance data integrity, and ensure your insights are more meaningful and reliable.