Changelog
Follow up on the latest improvements and updates.
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You can now add Credly badges, certificates, and HowNow badges to any step in a Pathway, giving learners a clear reason to keep going and a satisfying “Yesss, I did it!” moment at just the right time 🏅.
Credly workspace connected? You’ll see your Credly badge library right there. If not, you’ll still be able to use standard Badges and Certificates as step-based rewards.
These updates also appear across dashboards, notifications, exports, and learner profiles — no extra steps needed.
It’s here! Line Managers can now take charge of their team’s learning, skills, and compliance, all from one powerful view in HowNow.
With this update, line managers can:
- Get a real-time overview of their direct and indirect reports (one level down)
- See and filter data across People, Learning, Skills, and Compliance
- Drill down into each report’s progress, skills, and mandatory training
- Assign learning and skills directly, without needing admin access
- Export key data for reviews, check-ins or performance conversations
- Send reminders to team members for overdue learning or skills needing review
This is a huge step forward in making manager-led development a reality 🙌
If you’re on a
PRO plan
, your managers will also get access to the AI Analyst
, which allows them to ask natural language questions like:“What are the top skills gaps in my team?”
“Who’s overdue on compliance?”
“What learning have I assigned that’s still incomplete?”
For everything you need to get started, head to our guide: Line Manager View Overview
We’ve made two important behind-the-scenes improvements to the Skills Profile to help you get cleaner data and smarter recommendations:
- Unrated skillsnow useNo Ratinginstead of Level 0, accurately reflecting when no rating has been given; for example, when a skill is assigned to a user without a specific level. This fix is now reflected consistently across HowNow, including dashboards, exports, and custom reports.
- Skill gap logichas been updated to exclude unrated skills from gap calculations and lists. Only real gaps - where a skill is rated below its target - will now drive learning suggestions.
These changes reduce confusion, enhance data integrity, and ensure your insights are more meaningful and reliable.
Time spent in Live Classes, Webinars, and Events can now be tracked
and is visible in your analytics dashboards! 🕒 📈Until now, time spent attending these sessions via HowNow Virtual Classroom wasn’t recorded, leaving a gap in your learning data. With this update, we’ve filled that gap by pulling time spent data. This is done via API integrations, or using the scheduled session duration when that’s not available.
You’ll now see a new “Avg. Time Spent” column in the Content Subpages, and summary cards will reflect these sessions in your Average Time Spent too. This applies to past sessions as well, so you get a complete view of learning activity going forward 📊.
Your team can now log their external learning activities - be it courses, books, podcasts, or coaching - right into HowNow.
This powerful new feature gives you a complete, real-time view of
all learning
taking place across your organisation. Track skill development, stay on top of CPD compliance, and make smarter, data-driven decisions that drive real impact on L&D.No more missed moments or scattered records - offline learning now lives side by side your internal activity for the full picture.
🔗 For more details, check out how to Log Learning.
You can now see when users were
last active
on the platform - not just when they last logged in.This updated column on the User Dashboard shows the most recent user activity (like clicking or navigating), giving you a clearer and more accurate picture of actual engagement across your team.
Plus, we’ve introduced a
Status column
to clearly show whether users are Active, Invited, or Deactivated
. This makes it easier to manage user licences, track who’s onboarded, and take action accordingly.💡 Bonus:
You can filter and sort by activity date, making it easier to identify inactive users or track changes over time.⏰ The new data updates every
30 minutes
and extends across custom reports, group pages, job roles, and more, helping you manage licences and engagement with clarity.Learn more about what’s changed and how it works in the support article.
You asked, we delivered! HowNow now integrates with Credly—the world’s leading digital credentials network—to bring you the power of verified badges for your courses. 🏅🎓
Here’s what’s new:
- Automatic Badge Issuing:Say goodbye to manual tasks! Credly badges and certificates are awarded instantly when learners complete eligible content.
- Tangible Recognition:Celebrate learner success with badges that are verifiable and shareable, so their skills can shine anywhere.
👉 Check out our Credly Integration Guide to get started.
Tracking learner progress on Easygenerator assessments just got a whole lot easier.
- Export detailed Gradebook reportsand get a full breakdown of learner performance in just a few clicks.
- Easily understand engagementand progress without the guesswork.
- Keep reporting consistencybetween HowNow and Easygenerator.
👉 For more details, check out our help guide on the Easygenerator integration.
Get more control, variety, and relevant learning with the ability to
add your 3rd party library content and RSS feed content
directly to Channels—just like you already do with HowNow and HowNow+ content.What’s new?
- Easily add 3rd party libraries and RSS feed content to Channels.
- Enjoy the same smooth experience with new content sources seamlessly integrated into the Channel curation process.
👀 For more details and how-to steps, check out our article on Channel curation.
Admin, Authors, and Collaborators can now mark content as completed as many times as needed ✅, even after the expiry date has passed.
This update gives you more control and ensures you stay on top of compliance by allowing:
- Multiple completions for courses with renewal cycles, with each saved in past records.
- Bulk updates, letting you to select multiple users, and choose a completion date, for efficient record-keeping of their statuses.
🔍 Learn more about this improvement and how Marking content as complete works, in this article.
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